Legal

Privacy Policy

Last updated: February 28, 2026

1. Information We Collect

We collect account details (such as name, email, and profile information), workspace content you upload or create, and usage data needed to secure and operate Caseflow.

2. How We Use Your Information

We use your information to provide services, authenticate users, process requests, improve product performance, prevent abuse, and communicate important service updates.

3. Sharing and Disclosure

We do not sell personal information. We may share data with trusted service providers who support hosting, authentication, storage, and support operations, and when needed to comply with legal obligations.

4. Data Retention

We retain data while your account is active and as required for operational, legal, and security purposes. You may request account deletion through support, subject to applicable legal requirements.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure.

6. Your Choices

You can update profile data from account settings and contact support regarding access or deletion requests. Depending on your location, you may have additional privacy rights under applicable law.

7. Contact

For privacy questions, contact the Caseflow support team through the in-app Support Center.